Quality Policy
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“We constantly contribute to our customer’s value-chain by providing them quality steels at an optimal price/value ratio. Product and Process Innovation coupled with Best-in Class management practices enable us to constantly offer our customers better value for their money. A strong Logistics capability and a world-wide network of dealers, warehouses and transport linkages ensure customer proximity and localised service in diverse geographies.”
We employs an army of skilled and trained professionals to inspect each and every container that is bought by Us.
Our pursuit of excellence goes beyond the product it trades in as it strongly believes in ultimate satisfaction of all the stakeholders.
We have our own quality manual which clearly specifies the “DO’s & DON’T’s of Quality” for all its procurement and inspection personnel.
Dual weighment of all containers to ensure accuracy.
Support discharge-port inspection with its own load-port inspection.
Provide photographs of cargo in the containers.
Use top-class shipping lines to ensure timely and error-free delivery.
Nurture “ALL WEATHER” relationship with suppliers, not just “FAIR WEATHER” ties.
Provide motivation with a human touch to all Indicaa employees, besides on-the-job-appreciation, and social & religious celebrations
Provide quality documentation under various payment instruments like Letters of Credit.
Commitment to its bankers, be it in terms of volume of business or utilization of working capital.
Assure its shipping lines that their containers are returned back safe and sound, once the consignment has been discharged.